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Split an authorization code

The Inventory Management page also provides a function to take an authorization code that has greater than one entitlement associated with it, and split it into multiple authorization codes, each with only 1 entitlement. Performing this action is useful if you plan on allocating those authorization codes to multiple customers.

The steps are as follows:

  1. From the navigation menu (see Figure 3) select Inventory management.

  2. Scroll to the bottom of the page and enter the authorization code with multiple entitlements in the field show in Figure 1and click the blue arrow icon adjacent that field.

    Figure 1. Inventory management - split an authorization code Inventory management - split an authorization code

  3. You will then be asked to confirm the split, as shown in Figure 2. Click Confirm.

    Figure 2. Confirming the request to split an authorization code Confirming the request to split an authorization code

  4. You will then be presented with the new authorization codes that each have only one entitlement, similar to Figure 2.

    Figure 3. Split confirmation Split confirmation

  5. Optionally, you can have the new authorization codes emailed to you by clicking the Email button. The message is sent to your own email address.

    Note
    There is no confirmation message that the email was sent. Check your inbox.
You can then use provide these authorization codes to separate customers as needed. The original authorization code is no longer valid.