Getting hardware service and support

Note

This section includes references to IBM Web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the Lenovo Converged HX Series Appliances.

IBM is Lenovo's preferred service provider for the System x, Flex System, and NeXtScale System products. You can receive hardware service from your Lenovo reseller or from IBM.

To locate a Lenovo-authorized reseller for warranty service, go to: http://www.ibm.com/partnerworld

For the IBM support telephone numbers, go to: http://www.ibm.com/planetwide

In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.