Hardware service and support
IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to the PartnerWorld website and click Business Partner Locator. For IBM support telephone numbers, see the directory of worldwide contacts. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.