Contacting support for door position monitor device

You can contact support to obtain help for the issues that are related to the door position monitor device.

Some cabinets might come with the following devices:

Figure 1. Door position monitor devices

• 1 Electronics lock
• 2 Door position monitor magnet and switch
• 3 Environmental monitoring appliance

In this case, contact the following for technical support and service with these devices.

• Phone number: +86-400-810-1315 (English/Chinese). Service hours: (UTC+8):

  • Monday-Friday: 08:15-18:00

  • Saturday: 09:00-17:00

• E-mail address: itbtech.support@schneider-electric.com

• Service website: https://www.schneider-electric.cn/zh/work/services/

For more information, see ThinkSystem Micro DataCenter 6U Acoustic 1200mm Deep Rack Cabinet.