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401-901-001 : EXA Port Ping Test Failed

EXA Port Ping Test Failed

Severity​

Error

Serviceable​

Yes

Recoverable​

No

Automatically Notify Support​

No

User Response​

Complete the following steps:

  1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
  2. Make sure that the scalability cable connections are as per specification.
  3. Check scalability cables for loose connections.
  4. Replace the scalability cable(s) for specified port(s).
  5. If the problem remains, contact your technical-service representative.