The ThinkSystem SN850 is a 2U rack compute node designed for high-volume network transaction processing. This high-performance, multi-core server is ideally suited for networking environments that require superior processor performance, input/output (I/O) flexibility, and high manageability.
When you receive your ThinkSystem SN850, refer to the ThinkSystem SN850 Compute Node Setup Guide to set up the compute node, install optional devices, and perform the initial configuration of the compute node. Meanwhile, the ThinkSystem SN850 Compute Node Maintenance Manual contains information to help you solve problems that might occur in your ThinkSystem SN850. It describes the diagnostic tools that come with the compute node, error codes and suggested actions, and instructions for replacing failing components.
The compute node comes with a limited warranty. For details about the warranty, see:Lenovo Statement of Limited Warranty
For details about your specific warranty, see:Lenovo Product Warranty Plans
The first generation Chassis Management Module (CMM1; 68Y7030) is not supported by the ThinkSystem SN850 compute node.
The second generation Chassis Management Module (CMM2; 00FJ669) must be at firmware level 1.6.1 or above to support the ThinkSystem SN850 compute node. This applies to both CMMs that are installed in the chassis.
The illustrations in this document might differ slightly from your model.
Identifying your compute node
When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.
Record information about the compute node in the following table.
|Machine Type (s)
The model number and serial number are on the ID label on the front of the compute node and the chassis, as shown in the following illustration.
|1 ID label
Customer information tabs
The customer information tabs contain system-related information such as firmware level, administrator accounts and so forth.
The system service label, which is on the cover of the compute node, provides a quick response (QR) code for mobile access to service information. You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.