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FQXSPFW0002N : The System [ComputerSystemElementName] encountered a firmware hang.

The System [ComputerSystemElementName] encountered a firmware hang.

This message is for the use case when an implementation has detected a System Firmware Hang.

Severity​

Error

Alert Category​

System - Boot failure

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0186

SNMP Trap ID​

25

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Unplug and plug in power to restart the system.
  2. If the problem still exist, please updgrade the firmware to the level you have or newer then restart.
  3. If the problem still exist, please contact serivce for further support.