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Problem determination

Use the information in this section to isolate and resolve issues that you might encounter while using your server.

To isolate a problem, you should typically begin with the Lenovo XClarity Controller event log.

  • Event logs
    An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log. If the server is managed by the Chassis Management Module 2 or by the Lenovo XClarity Administrator, alerts are automatically forwarded to those management applications.
  • General problem determination procedures
    Use the information in this section to resolve problems if the event log does not contain specific errors or the server is inoperative.
  • Troubleshooting by symptom
    Use this information to find solutions to problems that have identifiable symptoms.