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Remove a memory module

Use this procedure to remove a memory module.

Memory modules are sensitive to static discharge and require special handling. In addition to the standard guidelines for Handling static-sensitive devices:
  • Always wear an electrostatic-discharge strap when removing or installing memory modules. Electrostatic-discharge gloves can also be used.

  • Never hold two or more memory modules together so that they touch. Do not stack memory modules directly on top of each other during storage.

  • Never touch the gold memory module connector contacts or allow these contacts to touch the outside of the memory-module connector housing.

  • Handle memory modules with care: never bend, twist, or drop a memory module.

Before removing a memory module:

  1. If you are removing a DCPMM in App Direct or Mixed Memory Mode, make sure to back up the stored data, and delete any created namespace.

  2. Read the safety information and installation guidelines (see Safety and Installation Guidelines).

  3. Turn off the server and peripheral devices and disconnect the power cords and all external cables (see Power off the server).

  4. If the server is installed in a rack, remove the server from the rack.

  5. Remove the top cover (see Remove the top cover).

  6. Remove the PCIe expansion tray (see Remove the PCIe expansion tray).

Complete the following steps to remove a memory module.

Figure 1. Memory module removal

Open the memory module connector retaining clips to extract the memory module; then, remove the memory module.

If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Demo video

Watch the procedure on YouTube