Skip to main content

Enable or disable AutoSupport maintenance window

The set storageArray autoSupportMaintenanceWindow command turns on or turns off the AutoSupport maintenance window feature.

Use a maintenance window to suppress automatic ticket creation on error events. Under normal operation mode the storage array will use AutoSupport to open a case with Technical Support if there is an issue. When AutoSupport is placed in a maintenance window this feature is suppressed.

Supported Arrays​

This command applies to an individual DE2000H, DE4000H, DE4000F, DE6000H, or DE6000F storage array.

Roles​

To execute this command on an storage array, you must have the Storage Admin or Support Admin role.

Syntax​

set storageArray autoSupportMaintenanceWindow (enable | disable) 
    emailAddresses=("emailAddress1" "emailAddress2" ...) 
    [duration=<duration_in_hours>];

Parameters​

ParameterDescription
emailAddresses The list of email addresses to receive a confirmation email that the maintenance window request has been processed. You can specify up to five email addresses.
duration Optional. The duration (in hours) to enable maintenance window. If omitted, the maximum supported duration (72 hours) is used.

Examples​


SMcli -n Array1 -c "set storageArray autoSupportMaintenanceWindow enable 
      emailAddresses=\"me@company.com\" duration=5;"
 
SMcli completed successfully.
SMcli -n Array1 -c "set storageArray autoSupportMaintenanceWindow enable 
      emailAddresses=(\"me1@company.com\" \"me2@company.com\");"

SMcli completed successfully.
SMcli -n Array1 -c "set storageArray autoSupportMaintenanceWindow disable 
      emailAddresses=(\"me1@company.com\" \"me2@company.com\" \"me3@company.com\" 
      \"me4@company.com\" \"me5@company.com\");"

SMcli completed successfully.