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Reset (reboot) controller

Some issues require a controller reset (reboot). You can reset the controller even if you don't have physical access to it.

Before you begin

  • The storage array must have two controllers. The controller that you are not resetting must be online (in the optimal state).

  • Make sure that no volumes are in use or that you have a multipath driver installed on all hosts using these volumes.

  1. Select Hardware .
  2. If the graphic shows the drives, click Show back of shelf .
    The graphic changes to show the controllers instead of the drives.
  3. Click the controller that you want to reset.
    The controller's context menu appears.
  4. Select Reset , and confirm that you want to perform the operation.