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806f010d-0402ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2)

The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2)

This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0402ffff or 0x806f010d0402ffff

Severity​

Error

Alert Category​

Critical - Hard Disk drive

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0164

SNMP Trap ID​

5

Automatically Notify Support​

Yes

User Response​

  1. Run the hard disk drive diagnostic test on drive n.
  2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane
  3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number)