General problems

Table 1. General symptoms and actions

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. If an action step is preceded by (Trained technician only), that step must be performed only by a trained technician. Go to the IBM support website at the Lenovo Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Symptom	Action
A cover latch is broken, an LED is not working, or a similar problem has occurred.	If the part is a CRU, replace it. If the part is a microprocessor or the system board, the part must be replaced by a trained technician.
The server is hung while the screen is on. Cannot start the Setup utility by pressing F1.	See Three boot failure for more information. See Recovering the server firmware (UEFI update failure) for more information.