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806f0813-2584ffff : A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs)

A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs)

This message is for the use case when an implementation has detected a Bus Uncorrectable Error.

May also be shown as 806f08132584ffff or 0x806f08132584ffff

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0240

SNMP Trap ID​

50

Automatically Notify Support​

Yes

User Response​

  1. Check the system-event log.
  2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink).
  3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. (Trained technician only) Replace the system board.