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Network connection problems

Table 1. Network connection problems and actions.

The network connection problems and actions table with one level of row and column headers.

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • If an action step is preceded by (Trained technician only), that step must be performed only by a trained technician.
  • Go to the Lenovo support website at the Lenovo Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
SymptomAction
Log in failed by using LDAP account with SSL enabled.
  1. Make sure that the license key is valid.
  2. Generate a new license key and log in again.