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409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed

Nvidia::DiagnosticServiceProvider::Matrix Test Failed

Severity​

Error

Serviceable​

Yes

Recoverable​

No

Automatically Notify Support​

No

User Response​

Complete the following steps:

  1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle the system.
  2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
  3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
  4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure.
  5. If the problem remains, contact your IBM technical-support representative.