W.11004 : A processor within the system has failed the BIST. Processor Self Test Failure Detected

Severity​

Error

User Action​

Complete the following steps:

1. If the processor or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error.
2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry. If problem follows the affected Processor, or this is a single Processor processor. Inspect the processor socket on each processor removal and replace system board first if the processor socket is damaged or mis-aligned pins are found.
3. (Trained Service technician only) Inspect Processor socket on each Processor removal and replace system board first if damaged or mis-aligned pins are found. Replace the system board.