Download service data option

To download service and support data and create a compressed file about the server use this option.

Use the Download Service Data option under the Service and Support tab to collect information and create a compressed file about the server. You can send this file to Support to assist in problem determination.

Click the Download Now button to download the service and support data (as shown in the following illustration).

The process for collecting the data starts. The process takes a few minutes to generate the service data that you can then save to a file. A progress window displays indicating that the data is being generated.

When the process is complete, the following window displays prompting you for the location in which to save the generated file.