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Collecting logs for a remote server

The UpdateXpress application supports to collect logs for a remote server.

Prerequisite:

The collection function for a remote server is only supported on ThinkServer servers/WenTian servers. For details of supported operating systems, see Supported operating systems.

To collect logs, do the following:

  1. Launch the UpdateXpress application. See Launching the UpdateXpress application.

  2. In the Welcome window, click Next.

  3. In the Target Server window, select Manage the remote server, input the following information, and click Next.

    • (Setting) IP address or Host name: BMC IP address or host name of the target system.

    • (Setting) User Name: BMC user name of the target system.

    • (Setting) Password: BMC password of the target system.

    • (Setting) Port: BMC CIM or RSET port number. If users do not input, the default port is used.

    Note
    If users are not intended to check the BMC server certificate and SFTP/HTTPS server key fingerprint, select Accept BMC server's certificate and SFTP/HTTPS server's key fingerprint by default, and click Next.

  4. In the Task window, select Collect Log, and click Next.

  5. In the Log Collection Mode window, select Collect BMC Log or Collect FFDC Log, or both of them, and click Next.

  6. In Log Collection Result window, check the results, and click Next.

  7. In the Finish window, click the log icon to check the detailed logs, and click Close to exit.