FQXSPOS4002I : Watchdog [arg1] Failed to Capture Screen.
Watchdog [arg1] Failed to Capture Screen.
This message is for the use case where an operating system error has occurred and the screen capture failed.
Severity
Error
Alert Category
System - other
Serviceable
No
SNMP Trap ID
22
Automatically Notify Support
No
User Action
Complete the following steps until the problem is solved:
- Reconfigure the watchdog timer to a higher value.
- Make sure that the BMC Ethernet over USB interface is enabled.
- Reinstall the RNDIS or cdc_ether device driver for the operating system.
- Disable the watchdog. Check the integrity of the installed operating system.
- Update the BMC firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
- If the problem persists, collect service data log.
- Contact Lenovo Support.
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