Skip to main content

FQXSFSM0004M : An XCC communication failure has occurred.

An XCC communication failure has occurred.



User Action

Complete the following steps:

  1. AC cycle the system.
  2. Make sure XCC and UEFI FW are operating with same compatible level.
  3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
  4. Reflash XCC Firmware.
  5. If the problem persists, collect Service Data logs and contact Lenovo Support.
    The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.