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Import AutoSupport settings

You can import an AutoSupport configuration from one storage array to other storage arrays. This batch operation saves time when you need to configure multiple arrays in the network.

Make sure that:

  • AutoSupport is configured in ThinkSystem System Manager (Support > Support Center) for the storage array you want to use as the source.
  • The existing configuration for the target storage arrays are backed up in ThinkSystem System Manager (Settings > System > Save Storage Array Configuration).
  • You have reviewed Requirements for replicating storage configurations.

Imported settings include the separate features (Basic AutoSupport, AutoSupport OnDemand, and Remote Diagnostics), the maintenance window, delivery method, and dispatch schedule.

  1. From the Manage page, click Actions > Import Settings.
    The Import Settings wizard opens.
  2. In the Select Settings dialog, select AutoSupport and then click Next.
    A dialog box opens for selecting the source array.
  3. In the Select Source dialog, select the array with the settings you want to import, and then click Next.
  4. In the Select Targets dialog, select one or more arrays to receive the new settings.
    Note
    Storage arrays with firmware below 11.60.2 are not available for selection. In addition, an array does not appear in this dialog if the DE Plugin for vCenter cannot communicate with that array (for example, if it is offline or if it has certificate, password, or networking problems).
  5. Click Finish.
    The Operations page displays the results of the import operation. If the operation fails, you can click on its row to see more information.
The target storage arrays are now configured with the same AutoSupport settings as the source array.