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Unable to install the SRA plug-in

Issue

During the installation of the Storage Replication Adapter (SRA) plug-in, the system stops at the server IP address and password screen with the following error message: The credentials you entered are not valid. Please enter a valid hostname and password.

Cause

The error might occur due to one of the following reasons:

  • You entered incorrect administrator credentials.
  • The WinHTTP proxy settings are incorrect.

Corrective action

  • Verify your administrator credentials.