If plug-ins are not updated automatically after deploying or upgrading the virtual appliance for VSC, VASA Provider, and SRA, you should clean up the cached download plug-in packages on the browser and on the vCenter Server to resolve vCenter Server plug-in issues.
- Logout from your existing vSphere web client or vSphere Client.
- Remove the browser cache.
- Remove the vSphere Client cached plug-in packages.
If you are using... | Perform the following... |
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Windows vCenter server | Remove the following folders com.netapp.vasa.vvol.webclient-x.x.x.xxxx, com.netapp.nvpf.webclient-x.x.x.xxxx, and com.netapp.vsch5-x.x.x.xxxx located at:- vSphere Web Client path: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity
- vSphere Client(HTML5) path: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-packages\vsphere-client-serenity
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VCSA | - SSH into the VCSA appliance.
- Change directories to the vCenter web client UI extensions directory using cd /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity
- Remove the cached plugin packages using the commands:
- rm -rf com.netapp.vasa.vvol.webclient-x.x.x.xxxx
- rm -rf com.netapp.nvpf.webclient-x.x.x.xxxx
- rm -rf com.netapp.vsch5-x.x.x.xxxx
- Change directories to the vCenter client(HTML5) UI extensions directory using cd /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity
- Remove the cached plugin packages using the commands:
- rm -rf com.netapp.vasa.vvol.webclient-x.x.x.xxxx
- rm -rf com.netapp.nvpf.webclient-x.x.x.xxxx
- rm -rf com.netapp.vsch5-x.x.x.xxxx
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- Login to vSphere and restart vSphere Web client and vSphere Client services by using the following commands:
- service-control --stop vsphere-client vsphere-ui
- service-control --start vsphere-client vsphere-ui