Skip to main content

Hard disk drive problems

Use this information to solve hard disk drive problems.

Compute node fails to recognize one drive​

Complete the following steps until the problem is solved:
  1. Verify that the drive is supported for this compute node. See the Lenovo ServerProven website for a list of supported hard disk drives.
  2. Make sure that the drive is correctly seated in the drive bay and that there is no physical damage to the drive connectors.
  3. Run the DSA SAS Fixed Disk or SAS Attached Disk diagnostic tests (see Lenovo Dynamic System Analysis).
    1. If the drive fails the diagnostic test, replace the drive.
    2. If the drive passes the diagnostic tests but is still not recognized, complete the following steps:
      1. Replace the drive.
      2. Replace the hard drive backplane (see Removing the hard disk drive backplane and Installing the hard disk drive backplane).
      3. Replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).