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Test results for the DSA EXA port ping test

The following messages can result when you run the DSA EXA port ping test.

  • 401-000-000 : EXA Port Ping Test Passed

    EXA Port Ping Test Passed.
    Recoverable
    No
    Severity
    Event
    Serviceable
    No
    Automatically notify support
    No
    Related links

  • 401-801-000 : EXA Port Ping Test Aborted

    EXA Port Ping Test Aborted. Unable to get device base address.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
    2. Make sure that the scalability cable connections are as per specification.
    3. Make sure that DSA and BIOS/uEFI are at the latest level.
    4. If the problem remains, contact your technical-service representative.
    Related links

  • 401-802-000 : EXA Port Ping Test Aborted

    EXA Port Ping Test Aborted. Port connections may not be correct.
    Recoverable
    No
    Severity
    Warning
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
    2. Make sure that the scalability cable connections are as per specification.
    3. Make sure that DSA and BIOS/uEFI are at the latest level.
    4. If the problem remains, contact your technical-service representative.
    Related links

  • 401-901-001 : EXA Port Ping Test Failed

    EXA Port Ping Test Failed.
    Recoverable
    No
    Severity
    Error
    Serviceable
    Yes
    Automatically notify support
    No
    User Response
    Complete the following steps:
    1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
    2. Make sure that the scalability cable connections are as per specification.
    3. Check scalability cables for loose connections.
    4. Replace the scalability cable(s) for specified port(s).
    5. If the problem remains, contact your technical-service representative.
    Related links