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RAID/storage adapter problems

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician.
  • Go to the IBM support website at the Lenovo Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Table 1. RAID/storage adapter problems and actions.

The RAID/storage adapter's problems and actions table with one level of row and column headers.

SymptomAction
The software NMI/PCI error led is lit when the HDDs/ CPU/ Memory are stressed or during installation of OS.
  1. Check if your CPU's part number is in the following list:
    • 00D0048 - Microprocessor, Intel Xeon IvyBridge-EP, 2.4 GHz, 30 MB, 1866 MHz, 115 W
    • 00D0049 - Microprocessor, Intel Xeon IvyBridge-EP, 2.7 GHz, 30 MB, 1866 MHz, 130 W
    • 40X7385 - Microprocessor, Intel Xeon IvyBridge-EP, 1.8 GHz, 10 MB, 1333 MHz, 80 W
    • 40X7386 - Microprocessor, Intel Xeon IvyBridge-EP, 2.5 GHz, 10 MB, 1333 MHz, 80 W
    • 40X7387 - Microprocessor, Intel Xeon IvyBridge-EP, 2.1 GHz, 15 MB, 1600 MHz, 80 W
    • 40X7388 - Microprocessor, Intel Xeon IvyBridge-EP, 2.6 GHz, 15 MB, 1600 MHz, 80 W
    • 40X7389 - Microprocessor, Intel Xeon IvyBridge-EP, 2.0 GHz, 20 MB, 1600 MHz, 95 W
    • 40X7390 - Microprocessor, Intel Xeon IvyBridge-EP, 2.6 GHz, 20 MB, 1866 MHz, 95 W
    • 40X7391 - Microprocessor, Intel Xeon IvyBridge-EP, 2.2 GHz, 25 MB, 1866 MHz, 95 W
    • 40X7392 - Microprocessor, Intel Xeon IvyBridge-EP, 2.5 GHz, 25 MB, 1866 MHz, 115 W
    • 40X7393 - Microprocessor, Intel Xeon IvyBridge-EP, 2.8 GHz, 25 MB, 1866 MHz, 115 W
    • 40X7394 - Microprocessor, Intel Xeon IvyBridge-EP, 3.0 GHz, 25 MB, 1866 MHz, 130 W
    • 40X7396 - Microprocessor, Intel Xeon IvyBridge-EP, 3.5 GHz, 15 MB, 1866 MHz, 130 W
    • 40X7397 - Microprocessor, Intel Xeon IvyBridge-EP, 3.5 GHz, 25 MB, 1866 MHz, 130 W
    • 40X7398 - Microprocessor, Intel Xeon IvyBridge-EP, 3.3 GHz, 25 MB, 1866 MHz, 130 W
    • 40X7399 - Microprocessor, Intel Xeon IvyBridge-EP, 2.4 GHz, 15 MB, 1600 MHz, 60 W
    • 40X7400 - Microprocessor, Intel Xeon IvyBridge-EP, 1.7 GHz, 25 MB, 1600 MHz, 70 W
    • 40X7436 - Microprocessor, Intel Xeon IvyBridge-EP, 1.9 GHz, 20 MB, 1600 MHz, 70 W
    • 40X7438 - Microprocessor, Intel Xeon IvyBridge-EP, 1.9 GHz, 25 MB, 1866 MHz, 70 W
  2. If yes, check the type of the RAID adapter. If the RAID adapter type is M1115, then the maximum number of M1115 is "1" and is only available in slot 1.
  3. Power off the system and remove the invalid M1115 RAID adapter.
  4. Reinstall the M1115 RAID adapter in the correct slot and restart the server.