UEFI/POST diagnostic codes
UEFI/POST diagnostic error codes can be generated when the server starts or while the server is running. UEFI/POST codes are logged in the IMM event log in the server.
For each event code, the following fields are displayed:
- Event identifier
- An identifier that uniquely identifies an event.
- Event description
- The logged message string that appears for an event.
- Explanation
- Additional information to explain why the event occurred.
- Severity
- An indication of the level of concern for the condition. The severity is abbreviated in the event log to the first character. The following severities can be displayed.
Table 1. Event severity levels. Severity Description Informational An informational message is something that was recorded for audit purposes, usually a user action or a change of states that is normal behavior. Warning A warning is not as severe as an error, but if possible, the condition should be corrected before it becomes an error. It might also be a condition that requires additional monitoring or maintenance. Error An error typically indicates a failure or critical condition that impairs service or an expected function.
- User response
- The actions that you should take to resolve the event.
Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support.
- Booting server to F1 setup menu
- In additional to the normal process in booting the server to the F1 setup menu (pressing F1 when <F1 Setup> is displayed), there are two other ways for users to choose.
- Method 1
- Proceed to the IMM2 website.
- Select Server Management tab.
- Select Server Power Action.
- Select Boot Server to F1 Setup.
- Method 2
Use Advanced Settings Utility (ASU) program. Command line is shown as follows: asu.exe set IMM.ForceBootToUefi enable
- Method 1
Attention
- When you press Ctrl+Alt+Delete on F1 setup menu panel, the system will reboot automatically and ask you to enter password again.
- Most F1 Setup settings, which can be load default, are chipset related items or less user input required items. However, when adjusting the iSCSI settings, please be aware that the iSCSI configurations cannot be restored to default. This is to avoid iSCSI items losing its configurations, which may result in the system not being able to boot to the operating system.
The following is the list of the UEFI/POST error codes and suggested actions to correct the detected problems.
- I.11002 : A processor mismatch has been detected between one or more processors in the system. One or More Mismatched Processors Detected
A processor mismatch has been detected between one or more processors in the system. One or More Mismatched Processors Detected - I.1800A : A mismatch has been detected between the speed at which a QPI link has trained between two or more processor packages. Processors have mismatched Bus Speed
A mismatch has been detected between the speed at which a QPI link has trained between two or more processor packages. Processors have mismatched Bus Speed - I.1800C : A cache type mismatch has been detected for one or more processor packages. Processors have one or more cache levels with mismatched type
A cache type mismatch has been detected for one or more processor packages. Processors have one or more cache levels with mismatched type - I.1800D : A cache associativity mismatch has been detected for one or more processor packages. Processors have one or more cache levels with mismatched associativity
A cache associativity mismatch has been detected for one or more processor packages. Processors have one or more cache levels with mismatched associativity - I.1800E : A processor model mismatch has been detected for one or more processor packages. Processors have mismatched Model Number
A processor model mismatch has been detected for one or more processor packages. Processors have mismatched Model Number - I.1800F : A processor family mismatch has been detected for one or more processor packages. Processors have mismatched Family
A processor family mismatch has been detected for one or more processor packages. Processors have mismatched Family - I.18010 : A processor stepping mismatch has been detected for one or more processor packages. Processors of the same model have mismatched Stepping ID
A processor stepping mismatch has been detected for one or more processor packages. Processors of the same model have mismatched Stepping ID - I.2018002 : The device found at Bus [arg1] Device [arg2] Function [arg3] could not be configured due to resource constraints. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. OUT_OF_RESOURCES (PCI Option ROM)
The device found at Bus [arg1] Device [arg2] Function [arg3] could not be configured due to resource constraints. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. OUT_OF_RESOURCES (PCI Option ROM) - I.2018003 : A bad option ROM checksum was detected for the device found at Bus [arg1] Device [arg2] Function [arg3]. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. ROM CHECKSUM ERROR
A bad option ROM checksum was detected for the device found at Bus [arg1] Device [arg2] Function [arg3]. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. ROM CHECKSUM ERROR - I.3808004 : The IMM System Event log (SEL) is full. IPMI System Event Log is Full
The IMM System Event log (SEL) is full. IPMI System Event Log is Full - I.3818001 : The firmware image capsule signature for the currently booted flash bank is invalid. Current Bank CRTM Capsule Update Signature Invalid
The firmware image capsule signature for the currently booted flash bank is invalid. Current Bank CRTM Capsule Update Signature Invalid - I.3818002 : The firmware image capsule signature for the non-booted flash bank is invalid. Opposite Bank CRTM Capsule Update Signature Invalid
The firmware image capsule signature for the non-booted flash bank is invalid. Opposite Bank CRTM Capsule Update Signature Invalid - I.3818003 : The CRTM flash driver could not lock the secure flash region. CRTM Could not lock secure flash region
The CRTM flash driver could not lock the secure flash region. CRTM Could not lock secure flash region - I.3818009 : The TPM could not be properly initialized. TPMINIT: Fail to initialize TPM chip.
The TPM could not be properly initialized. TPMINIT: Fail to initialize TPM chip. - I.3868000 : IFM: System reset performed to reset adapters. IFM: System reset performed to reset adapters
IFM: System reset performed to reset adapters. IFM: System reset performed to reset adapters - I.3868003 : IFM: Configuration to large for compatibility mode. IFM: Configuration too large for compatibility mode
IFM: Configuration to large for compatibility mode. IFM: Configuration too large for compatibility mode - I.5100B : An unqualified DIMM serial number has been detected: serial number [arg1] found in slot [arg2] of memory card [arg3]. Unqualified DIMM Serial Number Detected
An unqualified DIMM serial number has been detected: serial number [arg1] found in slot [arg2] of memory card [arg3]. Unqualified DIMM Serial Number Detected - I.58015 : Memory spare copy initiated. Spare Copy Started
Memory spare copy initiated. Spare Copy Started - I.580A4 : Memory population change detected. DIMM Population Change Detected
Memory population change detected. DIMM Population Change Detected - I.580A5 : Mirror Fail-over complete. DIMM number [arg1] has failed over to to the mirrored copy. DIMM Mirror Fail-over Detected
Mirror Fail-over complete. DIMM number [arg1] has failed over to to the mirrored copy. DIMM Mirror Fail-over Detected - I.580A6 : Memory spare copy has completed successfully. Spare Copy Complete
Memory spare copy has completed successfully. Spare Copy Complete - S.1100B : CATERR(IERR) has asserted on processor [arg1]. Processor CATERR(IERR) has asserted
CATERR(IERR) has asserted on processor [arg1]. Processor CATERR(IERR) has asserted - S.1100C : An uncorrectable error has been detected on processor [arg1]. Uncorrectable processor error detected
An uncorrectable error has been detected on processor [arg1]. Uncorrectable processor error detected - S.2011001 : An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3]. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCI SERR Detected
An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3]. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCI SERR Detected - S.2018001 : An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3]. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCIe Uncorrected Error Detected
An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3]. The Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCIe Uncorrected Error Detected - S.3020007 : A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted
A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted - S.3028002 : Boot permission timeout detected. Boot Permission Negotiation Timeout
Boot permission timeout detected. Boot Permission Negotiation Timeout - S.3030007 : A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted
A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted - S.3040007 : A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted
A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted - S.3050007 : A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted
A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted - S.3058004 : A Three Strike boot failure has occurred. The system has booted with default UEFI settings. POST failure has occurred! System booted with default settings.
A Three Strike boot failure has occurred. The system has booted with default UEFI settings. POST failure has occurred! System booted with default settings. - S.3060007 : A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted
A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted - S.3070007 : A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted
A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted - S.3108007 : The default system settings have been restored. System Configuration Restored to Defaults
The default system settings have been restored. System Configuration Restored to Defaults - S.3818004 : The CRTM flash driver could not successfully flash the staging area. A failure occurred. CRTM Update Failed
The CRTM flash driver could not successfully flash the staging area. A failure occurred. CRTM Update Failed - S.3818007 : The firmware image capsules for both flash banks could not be verified. CRTM image capsule could not be verified
The firmware image capsules for both flash banks could not be verified. CRTM image capsule could not be verified - S.51003 : An uncorrectable memory error was detected in DIMM slot [arg1] on rank [arg2]. An uncorrectable memory error was detected on processor [arg3] channel [arg4]. The failing DIMM within the channel could not be determined. An uncorrectable memory error has been detected. Fatal Memory Error Occurred
An uncorrectable memory error was detected in DIMM slot [arg1] on rank [arg2]. An uncorrectable memory error was detected on processor [arg3] channel [arg4]. The failing DIMM within the channel could not be determined. An uncorrectable memory error has been detected. Fatal Memory Error Occurred - S.51006 : A memory mismatch has been detected. Please verify that the memory configuration is valid. One or More Mismatched DIMMs Detected
A memory mismatch has been detected. Please verify that the memory configuration is valid. One or More Mismatched DIMMs Detected - S.51009 : No system memory has been detected. No Memory Detected
No system memory has been detected. No Memory Detected - S.58008 : A DIMM has failed the POST memory test. DIMM Failed Memory Test
A DIMM has failed the POST memory test. DIMM Failed Memory Test - S.68005 : An error has been detected by the the IIO core logic on Bus [arg1]. The Global Fatal Error Status register contains [arg2]. The Global Non-Fatal Error Status register contains [arg3]. Please check error logs for the presence of additional downstream device error data. Critical IOH-PCI Error
An error has been detected by the the IIO core logic on Bus [arg1]. The Global Fatal Error Status register contains [arg2]. The Global Non-Fatal Error Status register contains [arg3]. Please check error logs for the presence of additional downstream device error data. Critical IOH-PCI Error - S.680B8 : Internal QPI Link Failure Detected. Internal QPI Link Failure Detected
Internal QPI Link Failure Detected. Internal QPI Link Failure Detected - S.680B9 : External QPI Link Failure Detected. External QPI Link Failure Detected
External QPI Link Failure Detected. External QPI Link Failure Detected - W.11004 : A processor within the system has failed the BIST. Processor Self Test Failure Detected
A processor within the system has failed the BIST. Processor Self Test Failure Detected - W.3048006 : UEFI has booted from the backup flash bank due to an Automatic Boot Recovery (ABR) event. Automated Boot Recovery, Booting Backup UEFI Image
UEFI has booted from the backup flash bank due to an Automatic Boot Recovery (ABR) event. Automated Boot Recovery, Booting Backup UEFI Image - W.305000A : An invalid date and time have been detected. RTC Date and Time Incorrect
An invalid date and time have been detected. RTC Date and Time Incorrect - W.3058009 : DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1. DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1
DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1. DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1 - W.305800A : DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller
DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller - W.305800B : DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller
DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller - W.305800C : DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller
DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller - W.305800D : DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'
DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot' - W.305800E : DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver. DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver
DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver. DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver - W.3808000 : An IMM communication failure has occurred. IMM Communication Failure
An IMM communication failure has occurred. IMM Communication Failure - W.3808002 : An error occurred while saving UEFI settings to the IMM. Error Updating System Configuration to IMM
An error occurred while saving UEFI settings to the IMM. Error Updating System Configuration to IMM - W.3808003 : Unable to retrieve the system configuration from the IMM. Error Retrieving System Configuration from IMM
Unable to retrieve the system configuration from the IMM. Error Retrieving System Configuration from IMM - W.3818005 : The CRTM flash driver could not successfully flash the staging area. The update was aborted CRTM Update Aborted
The CRTM flash driver could not successfully flash the staging area. The update was aborted CRTM Update Aborted - W.381800D : TPM physical presence is in asserted state
TPM physical presence is in asserted state - W.3868001 : IFM: Reset loop avoided - Multiple resets not allowed. IFM: Reset loop avoided - Multiple resets not allowed
IFM: Reset loop avoided - Multiple resets not allowed. IFM: Reset loop avoided - Multiple resets not allowed - W.3868002 : IFM: Error communicating with the IMM - IFM may not be deployed correctly. IFM: Error communicating with the IMM - IFM may not be deployed correctly
IFM: Error communicating with the IMM - IFM may not be deployed correctly. IFM: Error communicating with the IMM - IFM may not be deployed correctly - W.3938002 : A boot configuration error has been detected. Boot Configuration Error
A boot configuration error has been detected. Boot Configuration Error - W.50001 : A DIMM has been disabled due to an error detected during POST. DIMM Disabled
A DIMM has been disabled due to an error detected during POST. DIMM Disabled - W.58001 : The PFA Threshold limit (correctable error logging limit) has been exceeded on DIMM number [arg1] at address [arg2]. MC5 Status contains [arg3] and MC5 Misc contains [arg4]. DIMM PFA Threshold Exceeded
The PFA Threshold limit (correctable error logging limit) has been exceeded on DIMM number [arg1] at address [arg2]. MC5 Status contains [arg3] and MC5 Misc contains [arg4]. DIMM PFA Threshold Exceeded - W.58007 : Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid. Unsupported DIMM Population
Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid. Unsupported DIMM Population - W.580A1 : Invalid memory configuration for Mirror Mode. Please correct memory configuration. Unsupported DIMM Population for Mirror Mode
Invalid memory configuration for Mirror Mode. Please correct memory configuration. Unsupported DIMM Population for Mirror Mode - W.580A2 : Invalid memory configuration for Sparing Mode. Please correct memory configuration. Unsupported DIMM Population for Spare Mode
Invalid memory configuration for Sparing Mode. Please correct memory configuration. Unsupported DIMM Population for Spare Mode - W.68002 : A CMOS battery error has been detected CMOS Battery Fault
A CMOS battery error has been detected CMOS Battery Fault
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