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4000001c-00000000 : Watchdog [arg1] Screen Capture Occurred.

Watchdog [arg1] Screen Capture Occurred.

This message is for the use case where an operating system error has occurred and the screen was captured.

May also be shown as 4000001c00000000 or 0x4000001c00000000

Severity​

Info

Alert Category​

System - other

Serviceable​

No

CIM Information​

Prefix:IMM

and ID:0028

SNMP Trap ID​

22

Automatically Notify Support​

No

User Response​

If there was no operating-system error, complete the following steps until the problem is solved:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet-over-USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
If there was an operating-system error, check the integrity of the installed operating system.