Skip to main content

Removing and replacing components

There are four types of replaceable components.

  • Structural parts: Purchase and replacement of structural parts (components, such as chassis assembly, top cover, and bezel) is your responsibility. If Lenovo acquires or installs a structural component at your request, you will be charged for the service.

  • Consumable parts: Purchase and replacement of consumable parts is your responsibility. If Lenovo acquires or installs a consumable component at your request, you will be charged for the service.

  • Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

See Parts listing, Lenovo System x3550 M5 Type 8869 to determine whether a component is a structural part, consumable part, Tier 1 CRU, or Tier 2 CRU.

For information about the terms of the warranty, see the Safety, Support, and Warranty Information document that comes with the server.

For more information about getting service and assistance, see Getting help and technical assistance.