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You can solve many problems without outside assistance by following the troubleshooting procedures in this documentation and on the World Wide Web.

This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes. The documentation that comes with your operating system and software also contains troubleshooting information.

This documentation describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes. The documentation that comes with your operating system and software also contains troubleshooting information.

  • Diagnosing a problem
    Before you contact IBM or an approved warranty service providercall for service, follow these procedures in the order in which they are presented to diagnose a problem with your blade server.
  • Undocumented problems
    If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by IBM. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact IBM or an approved warranty service provider for assistance.call for service.
  • How to send DSA data
    You can use the Enhanced Customer Data Repository to send diagnostic data to IBM.
  • Service bulletins
    Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3650 M4 BD server.
  • Checkout procedure
    The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.