The optional DVD drive is not recognized. | - Make sure that:
- The SATA connector to which the DVD drive is attached is enabled in the Setup utility.
- All cables and jumpers are installed correctly.
- The correct device driver is installed for the DVD drive.
- Run the DVD drive diagnostic programs.
- Reseat the following components:
- DVD drive
- DVD drive cable
- Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time.
- (Trained technician only) Replace the system board.
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A CD or DVD is not working correctly. | - Clean the CD or DVD.
- Replace the CD or DVD with new CD or DVD media.
- Run the DVD drive diagnostic programs.
- Reseat the DVD drive.
- Replace the DVD drive.
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The DVD drive tray is not working. | - Make sure that the server is turned on.
- Insert the end of a straightened paper clip into the manual tray-release opening.
- Reseat the DVD drive.
- Replace the DVD drive.
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