Use this information to resolve optional device and FRU installation problems.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
The optional device and FRU installation problems table is a two-column table that lists the symptoms and corrective actions for optional device and FRU installation failures. Column 1 lists the symptom. Column 2 describes the corrective actions for each symptom.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Parts listing, Types 7167 and 2590 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU) that must be replaced only by a trained service technician.
If an action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician.
Symptom
Action
External USB device not recognized
Make sure that the correct device drivers are installed on the compute node. See the product documentation for the USB device for information about device drivers.
Use the Setup utility to make sure that the device is configured correctly.
If the USB device is connected to a hub or the console breakout cable, disconnect the device and connect it directly into the USB port on the front of the compute node.
Run the DSA USB diagnostic tests.
PCIe adapters not recognized/functioning
Check the event log and resolve any issues related to the device.