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Service processor problems

Use this information to diagnose and resolve service processor problems for the blade server.

IBM updates the support website with the latest tips and techniques that you can use to resolve any problems. Go to the BladeCenter support search website at http://www.ibm.com/supportportal/ to see if any service bulletins have been generated.

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • See Parts listing to determine which components are consumable, structural, or CRU parts.
  • If an action step is preceded by "(trained technician only)," that step must be performed only by a trained technician.
SymptomAction
The management module reports a general monitor failure.Disconnect the BladeCenter unit from all electrical sources, wait for 30 seconds, reconnect the BladeCenter unit to the electrical sources, and restart the blade server. If the problem remains, see Solving undetermined problems.