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Remote video displays but local video does not

If remote video displays, but local video does not, the problem might be caused by the advanced management module.

Problem​

Remote video sessions display normally, but local video does not display.

Investigation​

Perform these steps to resolve the problem:
  1. Verify that the local monitor is powered on and that it is operational.
  2. Reseat the advanced management module.
  3. Save the configuration for the advanced management module.

    For more information about saving and restoring previously saved configurations, see the Advanced Management Module User's Guide.

  4. Reset the advanced management module to the default configuration.
    Important
    Resetting the advanced management module will shut down the external ports for all I/O modules, which will disrupt all network connectivity. After the advanced management module resets with the default configuration, it will attempt to obtain a DHCP address before using the default IP address (192.168.70.125) and subnet mask (255.255.255.0). Remove the Ethernet cable from the advanced management module if you do not want it to attempt to obtain a DHCP address.
    1. Insert a paper clip into the pin hole on the back of the advanced management module.
    2. Push the paper clip in all the way and hold it for approximately 10 seconds. The advanced management module will reset and the fan modules will run at full speed, which is clearly audible.
    3. Remove the paper clip from the pin hole.
  5. If the local video now works, the problem is in the configuration of the advanced management module.
  6. If the problem persists, call IBM .