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In-band manual recovery method

This section details the in-band manual recovery method.

To recover the server firmware and restore the server operation to the primary bank, complete the following steps:

  1. Read the safety information that begins on Safety and Removing and replacing guidelines.
  2. Turn off the server, and disconnect all power cords and external cables.
  3. Remove the cover (see Removing the top cover).
  4. Locate the UEFI boot backup jumper (J15) on the system board.
    Figure 1. UEFI boot backup jumper (J15) location
    UEFI boot backup jumper (J15) location
  5. Move the UEFI boot backup jumper (J15) from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery mode.
  6. Reinstall the server cover; then, reconnect all power cords.
  7. Restart the server. The system begins the power-on self-test (POST).
  8. Boot the server to an operating system that is supported by the firmware update package that you downloaded.
  9. Perform the firmware update by following the instructions that are in the firmware update package readme file.
  10. Turn off the server and disconnect all power cords and external cables, and then remove the cover (see Removing the top cover).
  11. Move the UEFI boot backup jumper (J15) from pins 2 and 3 back to the primary position (pins 1 and 2).
  12. Reinstall the cover (see Replacing the top cover).
  13. Reconnect the power cord and any cables that you removed.
  14. Restart the server. The system begins the power-on self-test (POST). If this does not recover the primary bank, continue with the following steps.
  15. Remove the top cover (see Removing the top cover).
  16. Reset the CMOS by removing the coin-cell battery (also called CMOS battery). See Removing the coin-cell battery (also called CMOS battery).
  17. Leave the coin-cell battery out of the server for approximately 5 to 15 minutes.
  18. Reinstall the coin-cell battery (see Replacing the coin-cell battery (also called CMOS battery)).
  19. Reinstall the top cover (see Replacing the top cover).
  20. Reconnect the power cord and any cables that you removed.
  21. Restart the server. The system begins the power-on self-test (POST).
  22. If these recovery efforts fail, contact your service representative for support.