Collecting service data

To clearly identify the root cause of a system issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory. Service data is collected automatically in the background. If the AutoSupport function is enabled on ONTAP, service data is automatically transmitted. To enable the AutoSupport function, do the following:

1. Input the user name and password to enter the ONTAP main interface.
2. Click Cluster > Settings from the left navigation pane.
3. In the AutoSupport card, click the more icon .
4. Select Enable.
5. To configure how the AutoSupport data is sent, select More options.
   Note

   The available transport protocols are HTTP, HTTPS, and SMTP.
6. If necessary, configure the proxy.
7. Configure the mail-host and e-mail recipient that will receive the data.