Skip to main content

FQXTS131841 : Generic Critical Voltage Problem (Transition to Critical from less severe)

Generic Critical Voltage Problem (Transition to Critical from less severe)

Severity​

Critical

Serviceable with log​

Yes

Automatically Notify Support​

Yes

User Action​

  1. If the specified sensor is Planar 3.3 or Planar 5V, (Trained technician only) replace the system board.
  2. If the specified sensor is Planar 12V, complete the following steps until the problem is solved:
    1. Check power supply n LED.
    2. Remove the failing power supply.
    3. (Trained technician only) Replace the system board.