DELETE /callhome/endPointsPMR
Use this method to delete one or more service tickets that were generated by Call Home.
For service tickets that were generated by a support service other than Call Home, use DELETE /service/tickets/{record_id_list}.
Authentication
Authentication with username and password is required.
Request URL
DELETE https://{management_server_IP}/callhome/endPointsPMR
Query parameters
| Parameters | Required / Optional | Description |
|---|---|---|
| list={problem_record_UID> | Required | UID of one or more service tickets to be deleted, separated by a comma To obtain a list of problem-record UIDs, use the GET /callhome/endPointsPMR method. |
The following example deletes a list of service tickets.
GET https://192.0.2.0/events/callhome/endPointsPMR?list=USE0DSBNWWS,USE0DSBNXYZ
Request body
None
Response codes
| Code | Description | Comments |
|---|---|---|
| 200 | OK | The request completed successfully. |
| 400 | Bad Request | A query parameter or request attribute is missing or not valid, or the operation is not supported. A descriptive error message is returned in the response body. |
| 500 | Internal Server Error | An internal error occurred. A descriptive error message is returned in the response body. |
Response body
| Attributes | Type | Description | ||
|---|---|---|---|---|
| result | String | Results of the request. This can be one of the following values.
| ||
| messages | Array of objects | Information about one or more messages | ||
| id | String | Message identifier of a returned message | ||
| text | String | Message text associated with the message identifier | ||
| explanation | String | Additional information to clarify the reason for the message | ||
| recovery | Array of objects | Recovery information | ||
| text | String | User actions that can be taken to recover from the event | ||
| URL | String | Link to the help system for more information, if available | ||
The following example is returned if the request is successful.
{
"result": "success",
"messages": [{
"explanation": "",
"id": "FQXHMSS1064I",
"recovery": {
"text": "",
"url": ""
},
"text": "The specified service tickets have successfully been deleted."
}]
}
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