Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about Lenovo products, you can find a wide variety of sources available from Lenovo to assist you.

About this task

This information describes where to go for additional information aboutLenovo and Lenovo products, what to do if you experience a problem with your system, and who to call for service, if it is necessary.

• Before you call
  Before you call, make sure that you tried to solve the problem yourself.
• Using the documentation
  Information about your Lenovo system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files.
• Getting help and information from the Web
  The Lenovo web site has up-to-date information about Lenovo systems, optional devices, services, and support, including http://shop.lenovo.com/us/en/systems/, http://www.ibm.com/systems/bladecenter/, and http://www.ibm.com/intellistation/.
• Hardware service and support
  You can receive hardware service through your Lenovo reseller or Lenovo Services.