Troubleshooting and common errors

Review these common errors when troubleshooting issues with ServiceNow for Lenovo XClarity Orchestrator.

• When registering a new XClarity Orchestrator, if an error occurs with the MID Server, an appropriate error message is displayed. For this case, verify that the MID Server is running.

• If an error occurs while retrieving inventories, error status is displayed in the Queue table, and appropriate logs are available under System Logs. Only users with admin privileges can view the logs.