Identify the solution and access the Lenovo XClarity Controller
This section contains instruction on how to identify your solution and where to find the Lenovo XClarity Controller access information.
Identifying your solution
When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your solution and provide faster service.
The illustration below shows the location of the ID label which contains the enclosure model number, machine type, and serial number of the solution. You can also add other system information labels to the front of the enclosure in the customer label spaces.
- 1 Enclosure label
Figure 1. Enclosure label on the front of the enclosure
The tray model number can be found on the front of the tray, as shown in the following illustration.
- 1 SC750 V4 tray model number
Figure 2. SC750 V4 tray model number
Lenovo XClarity Controller network access label
In addition, the Lenovo XClarity Controller network access label for both nodes can be found on the pull out information tag located at the front of the tray. You can use the information on the pull out tag to access the XCC MAC address and LLA for each node. The left node information is on the left side and the right node information is on the right side. You can also use the information tag for your own node labeling information such as the hostname, the system name and the inventory bar code.
Figure 3. Lenovo XClarity Controller network access label on the pull-out information tab
Service information QR code
On the inside surface of the tray cover, there is a quick response (QR) code that provides mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 4. Service Label and QR code
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