メインコンテンツまでスキップ

FQXPMUP0202M : Transfer the update package error. Failed to update the firmware.

Transfer the update package error. Failed to update the firmware.

This message is reported when the firmware update package failed to be transferred to the work partition.

Severity​

Error

User Action​

  1. Ensure that the update package is not corrupt undamaged and then retry the update.
  2. Ensure that proper connection to USB/network drive and retry the update.
  3. Restart BMC via supported methods and BMC setting via UEFI setup or "Restart Management Controller" in BMC web UI. Then, reboot the system.
  4. If the problem persists, reflash the BMC firmware.
  5. If the problem persists, perform AC reset or virtual reseat.
    Note
    When performing AC reset, after powering off AC, wait for several seconds before powering on AC. After AC power is restored, power on the host system.
  6. If the problem persists, try a different Lenovo tool to perform the update (e.g., XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  7. If the problem persists, contact technical support.