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Collecting event logs

Complete the following steps to collect event logs.

Collecting event logs with KVM breakout module/cable​

  1. Press F1 to display Lenovo XClarity Provisioning Manager system setup interface and check XCC’s IP address.

    Note
    The default XCC’s IP address is 192.168.70.125

  2. Connect XCC.

  3. Use the following command to enable SMM network.

    ipmitool -I lanplus -H <XCC’s IP> -U USERID -P PASSW0RD raw 0x3A 0xF1 0x01

  4. Use the portable Lenovo XClarity Essentials OneCLI to download FFDC logs.

  5. (Trained service technicians only) Upload FFDC logs to Lenovo Systems CARE.

  6. (Trained service technicians only) Diagnose the log data to find out the problems and follow instructions in Problem determination.

Collecting event logs without KVM breakout module/cable​

  1. Check the DHCP server for IP address.
    Note
    If there is no DHCP server, ensure the defective node is installed in the enclosure and disengage other nodes from the enclosure.

  2. Connect the XCC with dedicated IP or static IP via SMM RJ45 or share NIC.

    Note
    By default, RJ45 port on the SMM communicates to XCC directly.

  3. Press F1 to display Lenovo XClarity Provisioning Manager system setup interface and check XCC’s IP address.

    Note
    All default XCC’s IP address is 192.168.70.125, please make sure there is only one XCC with default IP connecting to the SMM RJ45 port.

  4. Connect XCC.

  5. Use the following command to enable SMM network.

    ipmitool -I lanplus -H <XCC’s IP> -U USERID -P PASSW0RD raw 0x3A 0xF1 0x01

  6. Use the portable Lenovo XClarity Essentials OneCLI to download FFDC logs.

  7. (Trained service technicians only) Upload FFDC logs to Lenovo Systems CARE.

  8. (Trained service technicians only) Diagnose the log data to find out the problems and follow instructions in Problem determination.