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Identify the server and access the Lenovo XClarity Controller

This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.

Identifying your server​

Note
Depending on the model, your server might look slightly different from the illustration.

When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service.

The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server. You can also add other system information labels to the front of the server in the customer label spaces.

Figure 1. Enclosure location of the ID label

Service information QR code​

In addition, depending on the configuration, a quick response (QR) code that provides mobile access to service information might be located on different places as shown in the illustration below:
  • Node in rack mount mode: On the inside surface of the rack mount fan shroud
  • 1U2N / 1U3N enclosure: On the surface of the enclosure middle top cover
You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 2. Service information QR code on the rack mount fan shroud

Figure 3. Service information QR code on the enclosure