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FQXSPEM4014I : The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])

The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])

The RAID controller has problem with the battery

Severity​

Info

Alert Category​

System - Other

Serviceable​

No

CIM Information​

Prefix:IMM

and ID:0203

SNMP Trap ID​

22

Automatically Notify Support​

Yes

User Action​

Complete the following steps until the problem is solved:

  1. If no battery was purchased and attached please ignore this message.
  2. Check the battery status using StorCLI.
  3. Check battery cables are properly connected.
  4. If the problem persists, collect Service Data and StorCLI logs.
  5. Contact Lenovo Support.
    Note
    How to gather Service Data using the Lenovo XClarity Controller: https://datacentersupport.lenovo.com/solutions/ht508507
    Note
    How to gather StorCLI logs: https://support.lenovo.com/tt/en/solutions/ht512617