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FQXSPIO0007N : A PCI PERR has occurred on system [ComputerSystemElementName].

A PCI PERR has occurred on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected a PCI PERR.

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0232

SNMP Trap ID

50

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. Check the PCI LED.
  2. Reseat the affected adapters and riser cards.
  3. Update the server firmware (UEFI and BMC) and adapter firmware.
    Note
    Some cluster solutions require specific code levels or coordinated code updates.
  4. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  5. Remove both adapters.
  6. Replace the PCIe adapters.
  7. Replace the riser card.