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Identify the server and access the Lenovo XClarity Controller

This section contains instruction on how to identify your server and where to find the Lenovo XClarity Controller access information.

Identifying your server

When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.

The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server.

Figure 1. Location of the ID label

Lenovo XClarity Controller network access label

In addition, the Lenovo XClarity Controller (XCC) network access label is attached to the pull-out information tab in the front of the chassis, with MAC address accessible with a pull. After you receive the server, peel the XCC network access label away and store it in a safe place.

Figure 2. Lenovo XClarity Controller network access label on the pull-out information tab

Service Label and QR code

In addition, the system Service Label, which is on the top cover, provides a quick response (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support.
Figure 3. QR code
QR code