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FQXSPMA0013N : The System [ComputerSystemElementName] has detected no memory in the system.

The System [ComputerSystemElementName] has detected no memory in the system.

This message is for the use case when an implementation has detected that memory was detected in the system.

Severity

Error

Alert Category

Critical - Memory

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0794

SNMP Trap ID

41

Automatically Notify Support

No

User Action

Complete the following steps:

  1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
  2. If no memory fault is recorded in the logs and re-enable the DIMM through the Setup utility or the OneCLI utility.
  3. If problem persists, Power cycle the server from the management console.
  4. Reset XCC to default settings.
  5. Reset UEFI to default settings.
  6. Update XCC and UEFI firmware.
  7. If problem persists, collect Service Data log.
  8. Contact Lenovo Support.