Engaging Lenovo Services
Lenovo Professional Services performs a specific set of activities to ensure successful deployment of the ThinkAgile CP products.
The on-site engagement’s success depends on careful planning and pre-work. See Planning for ThinkAgile CP for more details.
The on-site installation and configuration activities that Lenovo Professional Services performs include the following:
Review the deployment worksheet completed during the pre-deployment engagement.
Verify that the customer network is ready.
Verify the as-shipped product configuration.
Connect the top-of-rack switches to the customer network.
Perform basic network configuration to integrate the ThinkAgile CP rack into the customer environment.
Ensure that the product adheres to the ThinkAgile CP Best Recipe firmware profile.
Configure the ThinkAgile CP user interface (e.g., SMTP, Pulse, containers) and license.
Verify the product environment, to ensure a successful handover.
Provide a knowledge transfer to the customer. This includes basic operational tasks and the support plan.
Lenovo Professional Services will provide information about the configured system, for your records.
The following items are not in the scope of the initial ThinkAgile CP engagement. Many of these can be handled via other available Professional Services offerings.
Hardware installation services
Server applications installation or configuration
Advanced hypervisor configuration
Complete administrative or operations training
Data migration from existing storage systems and hypervisor environments
Installation assistance for nonstandard hardware components or components not purchased from Lenovo. Be aware that this activity can affect support for the product.